Support
Ask a person
There is no ticket system and no chat widget. Email arrives with a human.
[email protected]
Usually answered within a working day. Include what you expected and what happened instead — it saves a round trip.
Before you write
- Email not arriving? Send a test from the template first — the error it returns is usually the whole answer.
- SMTP refused the connection? Most providers need an app password rather than your account password, and port 587 rather than 465.
- A follow-up did not go out? Nothing sends on its own. Check the Sent page for what is due.
- Extension not connecting? The extension is part of Pro. Check the plan page, then reconnect from the popup.
Something broken, or something missing?
Both are worth writing about, and they get different answers. A bug gets fixed. A missing feature gets an honest yes or no — the changelog lists what is deliberately not built.
Start with one task
The whole working product is free. Reports and the extension are $5 a month, and only if you want them.